Fast Fit Batteries: Simplifying Payments for a Growing Local Business
Fast Fit Batteries is a locally owned battery specialist that has been operating for seven months, serving customers who rely on fast, reliable service. As a small business owner, Rocky understands that time, simplicity, and peace of mind are critical — especially when it comes to something as essential as payments.
The Challenge
Before switching to APS, Fast Fit Batteries had been banking with the same provider for over 25 years. While loyalty mattered, the payment setup had become frustrating. Rocky was operating three terminals, each with different fee structures, making it confusing and unnecessarily complicated. On top of that, the overall fees were higher than he was comfortable with. .“There were different fees across all three terminals, and it was frustrating having to think about that. I just wanted one clear rate across everything.” For a small business owner, payments should be simple — not another mental load.
Why APS EFTPOS?
The decision to switch wasn’t just about rates — it was about people and trust. Rocky appreciated that the approach was:
- Friendly and genuine
- Face-to-face and local
- Honest and easy to understand
- Not pushy
“I prefer to support local businesses. I’d rather deal with someone face-to-face than someone over the phone from Melbourne or Sydney.” Having everything clearly explained, without pressure, made the decision easier — especially since change can feel risky for small businesses. Rocky was given time to think it through, and the transparency around pricing and structure helped build confidence.
The Result
Since moving to APS, the benefits have been practical and immediate:
- Cost savings
- One simple rate across all terminals
- Peace of mind
- Strong support team
- One less thing to think about
For Rocky, the biggest win has been removing complexity.
“It’s simpler. It’s one task I don’t have to think about anymore.” With payments streamlined and support readily available, he can focus fully on serving customers and growing the business.
Day-to-Day Impact
While the change didn’t overhaul operations, it removed friction. Payments are now straightforward, predictable, and easy to manage — exactly what a growing small business needs.
Advice to Other Small Businesses
Rocky understands that switching payment providers can feel intimidating.
“Making the change is simple and easy — even though it feels scary. Small businesses worry about change, but it was explained clearly and made easy.” For Fast Fit Batteries, the move to APS EFTPOS wasn’t just about fees — it was about clarity, local service, and simplifying a critical part of the business.
