Liverpool UltraTune: Reliable Support for a 28-Year Automotive Business
For 28 years, Liverpool UltraTune has been serving its community with trusted mechanical services and long-standing expertise. As Director, Jacky understands the importance of keeping operations smooth — especially when it comes to payments. In a busy workshop environment, reliability and responsive support matter.
The Challenge
Before moving to APS, Liverpool UltraTune didn’t have major frustrations with their previous provider. However, they recognised the value of improved service, clearer structure, and stronger support. Sometimes, the right move isn’t about fixing a major problem — it’s about choosing a better solution.
Why APS?
The decision came after Steph visited the store and clearly explained the No-Cost EFTPOS model, reward points, and the APS Plus Rewards program. Everything was presented in a simple, transparent way — without confusion. That clarity made the decision easy.
The Results
Since switching to APS, the experience has been seamless. Jacky highlights:
- Strong reward points and discount rewards offering
- Smooth surcharge implementation with no customer pushback
- Consistent, reliable service
- Fast support when needed
“The service has been great, and customers have had no issues with the surcharge being passed on.”
Day-to-Day Impact
Operationally, very little has changed — and that’s exactly the point. Payments run smoothly, customers are comfortable, and there’s confidence in the system.
“The support turnaround has been excellent — I would easily rate it 10/10.”
For a long-established business, that level of service matters. What Jacky Would Tell Other Businesses
When asked what advice he would give:
“Great service with APS when you need help. When I need help, support solves it straight away.” For Liverpool UltraTune, APS has delivered what every workshop needs — reliability, simplicity, and responsive support when it counts.
