Welcome to Live Payments Support
Your go-to destination for all Live Payments needs. We offer 24/7 support, comprehensive user guides, merchant portal access, and everything else to ensure your experience with APS Live Payments is seamless and efficient.
User Guides
Step-by-step instructions for all Live Payments products
PAX A920pro User Guide
Integrated and standalone mode. Your comprehensive guide to using the PAX A920pro terminal.
View Guide
Merchant Portal User Guide
Unleash control, insight and beyond! A comprehensive guide to navigating Live Payment Merchant Portal.
View Guide
Merchant Portal
Real-time insights for optimized growth. Elevate your business with ease! Access your Live Payments merchant portal to manage transactions, view reports, and control your account settings.
Visit Merchant Portal
24-Hour Technical Support
Our 24-Hour Support Hotline can help you with any technical issues you experience with your Live Payments terminals and services.
Merchant Support Hotline
1300 096 983
Call Now
Need More Paper Rolls?
Extra paper rolls are free for Live Payments merchants. If you require new rolls, you can order them via our simple order form.
Order Paper RollsSales Support
Need to make a change to your Merchant Account or place a general enquiry?
Still Need Help?
Our dedicated Live Payments support team is available 24/7 to assist you with any questions or technical issues. Don't hesitate to reach out.