Contactless payments are no longer a trend—they’re a necessity. As Australian businesses evolve to meet consumer expectations, adopting contactless EFTPOS solutions can give your business a crucial edge.
From enhancing the customer experience to enabling fast transactions, let’s explore how your business can thrive with the right payment tools from APS, a leading provider of smart business payment systems in Australia.
Table of Contents
What is Contactless EFTPOS?
Contactless EFTPOS (Electronic Funds Transfer at Point of Sale) allows customers to pay using a tap of a card, smartphone, or smartwatch—no pin or physical contact required.
It uses NFC (Near Field Communication) technology, allowing devices to communicate wirelessly with payment terminals.
Supported by Multiple Devices:
- Debit/Credit Cards
- Apple Pay / Google Pay
- Wearable Devices
This level of convenience enhances customer satisfaction and speeds up payment cycles.
Benefits for Australian Businesses
1. Faster Transactions Mean More Sales
When payment processing is quicker, queues shrink and throughput increases—especially important in cafes, retail stores, and service counters.
- Cut waiting times by over 60%
- Handle peak periods more efficiently
- Improve staff productivity
2. Enhanced Customer Experience
Customers expect quick, seamless service. Contactless EFTPOS allows for smooth, cardless payments and effortless checkouts.
A recent survey by APS showed that 78% of shoppers prefer merchants who accept contactless payments.
3. Increased Revenue Potential
Customers are more likely to make impulse purchases when checkout is easy and secure. Higher turnover, less cart abandonment.
How Contactless Payments Improve Customer Experience
Customer satisfaction is built on convenience and efficiency. Let’s break it down:
Speed
Transactions are completed in under 10 seconds—ideal for high-volume businesses.
Hygiene and Safety
No physical contact needed. Especially vital during flu seasons and public health concerns.
Accessibility
Customers can pay using smartphones or wearables, even if they’ve forgotten their wallet.
Tip: Combine contactless payments with loyalty rewards to increase repeat business.
Operational Efficiency and Faster Transactions
Streamlined operations free up time and reduce manual errors.
Time Saved Per Transaction (Seconds):
| Payment Type | Avg Time Per Transaction |
| Contactless EFTPOS | 8 seconds |
| Chip & PIN | 20 seconds |
| Cash | 45 seconds |
Key Efficiency Gains:
- Reduced staffing requirements during peak hours
- Easier end-of-day reconciliations
- Fewer customer complaints
Explore APS’s smart terminals built specifically for Australian businesses.
Boosting Security with Cardless Payments
Security is a major concern for all business owners. Contactless EFTPOS offers superior safeguards:
Encrypted Transactions
Data is securely tokenised. Sensitive information is never stored.
Reduced Fraud Risks
Smaller transaction limits and dynamic codes minimise fraudulent access.
No Physical Card Handling
Eliminates the risk of card skimming or unauthorised duplication.
Learn more about our secure payment solutions tailored to Australian merchants.
Real-World Industry Applications
Let’s look at how different industries benefit from going contactless:
Hospitality
- Faster table turnover
- Accept payments at the table
- Split-bill functionality
Retail
- Shorter queues
- Integrated inventory systems
- Supports promotional offers
Health and Fitness
- Membership renewals via tap
- Streamlined appointment payments
Check out our blog on EFTPOS for Fitness Studios.
Contactless Payments vs Traditional Payments
| Feature | Contactless EFTPOS | Traditional Payments |
| Speed | Under 10 seconds | 20–45 seconds |
| Hygiene | No contact required | Physical contact needed |
| Convenience | Mobile + wearable pay | Card/cash only |
| Fraud Resistance | Tokenised security | Susceptible to skimming |
| Customer Experience | Seamless | Slower & cumbersome |
Contactless clearly wins in every important metric.
Choosing the Right EFTPOS Solution with APS
Not all EFTPOS systems are created equal. APS offers tailored solutions for businesses across Australia.
Why Choose APS:
- Australian-based support team
- High-speed terminals with 99.9% uptime
- Seamless integration with POS and inventory
APS Solutions Include:
- Wireless EFTPOS Terminals
- SmartPOS Systems
- Business Analytics Integration
Future-Proofing Your Business
The future of payments is digital, fast, and mobile-first. Businesses that lag behind risk losing customers to more tech-savvy competitors.
Trends to Watch:
- Biometric payments (face, fingerprint)
- AI-driven fraud detection
- Digital loyalty and rewards via EFTPOS
Stay ahead—follow our blog for insights on payment innovation.
Get Started with APS in Australia
APS is your trusted partner for modern, efficient, and secure contactless EFTPOS solutions across Australia.
Whether you’re a startup or a national retailer, we’ll help you:
- Increase customer satisfaction
- Enable fast transactions
- Offer true convenience with cardless payments
Begin your journey today with APS—visit our homepage or browse our services and product offerings.
Final Thoughts
The shift to contactless EFTPOS isn’t just about technology—it’s about transforming the way you serve your customers and run your business.
Partner with APS and bring world-class payment efficiency to your business in Australia.
Ready to upgrade? Explore APS Solutions today or contact us for a free consultation.
FAQs: Contactless EFTPOS for Businesses in Australia
Contactless EFTPOS uses NFC (Near Field Communication) technology to allow customers to tap their card or mobile device on a terminal to make a payment. No pin or signature is required for most small transactions, making it faster and more convenient.
Yes, contactless EFTPOS is highly secure. It uses encrypted, tokenised transactions that protect customer data and reduce fraud risks compared to traditional methods like magnetic swipe or cash handling.
The key benefits include fast transactions, improved customer experience, better hygiene, reduced queue times, and easier reconciliation. It also supports cardless payments, which enhances convenience for tech-savvy consumers.
Absolutely. Whether you run a retail store, cafe, gym, or clinic, APS offers customised EFTPOS solutions designed to meet the specific needs of different Australian industries.
Customers value quick, seamless payment experiences. With contactless EFTPOS, they enjoy reduced wait times, tap-to-pay ease, and the flexibility of using their smartphones or smartwatches—leading to higher satisfaction and loyalty.
Getting started is easy. Visit the APS homepage or browse our products and services pages. You can also contact us for a free consultation and demo tailored to your business.